Terms and Conditions

By registering an account or accessing any service on the Grattiano Casino platform, players confirm that they have read, understood and agreed to these Terms and Conditions in full. These terms govern all activity on the platform and form the complete agreement between the player and Grattiano Casino.

Eligibility

To register and play at Grattiano Casino, players must:

• Be at least 18 years of age at the time of registration
• Reside in a jurisdiction where online gambling is not prohibited by local law
• Not be self-excluded from any gambling platform, including Grattiano Casino
• Register only one account per household, device and IP address
• Provide accurate, truthful and up-to-date personal information during registration

Grattiano Casino reserves the right to request proof of age, identity and address at any time. Failure to provide adequate documentation within the specified timeframe may result in account suspension and the withholding of pending withdrawals.

Account Registration

Players are responsible for maintaining the confidentiality of their login credentials. Any activity conducted under a player’s account is the player’s responsibility. Grattiano Casino must be notified immediately if a player suspects unauthorised access to their account.

Duplicate accounts are strictly prohibited. If multiple accounts are detected under the same player, all associated bonus funds and winnings may be voided and accounts may be permanently closed without notice.

Deposits and Withdrawals

All deposits and withdrawals are processed in accordance with Grattiano’s accepted payment methods. Minimum and maximum transaction limits apply per method as displayed in the cashier section. Grattiano Casino does not accept payments from third parties. The payment method used for deposits must match the method used for withdrawals where technically possible.

Bonus Terms

All bonuses and promotions offered by Grattiano Casino are subject to wagering requirements and specific conditions detailed on the relevant promotion page. General bonus conditions include:

• Bonuses are available to new players unless stated otherwise
• Welcome bonus requires a minimum deposit of €20 to qualify
• Wagering requirements must be met within the stated expiry period
• Maximum bet while wagering bonus funds is €5 per spin or round
• Winnings derived from bonus funds that exceed wagering requirements are withdrawable subject to verification
• Grattiano Casino reserves the right to modify or withdraw any promotion at any time

Responsible Gaming Policy

Grattiano Casino is committed to promoting responsible gambling. The following tools are available to all players:

• Deposit Limits: Daily, weekly and monthly caps
• Loss Limits: Restrict the amount that can be lost in a defined period
• Session Time Reminders: Alerts at selected intervals
• Reality Checks: On-screen notifications showing session duration and net result
• Cool-Off Periods: Temporary suspension of one to six weeks
• Self-Exclusion: Permanent or long-term account closure

To activate any responsible gaming tool, navigate to the Account Settings section. Tools that restrict access take effect immediately. Increases to limits may be subject to a 24-hour cooling-off period before activation.

Players experiencing difficulties can contact:

• Problem Gambling Helpline: 1-800-522-4700
• GamCare: available via the footer link
• Gamblers Anonymous: available via the footer link
• Support Email: support@grattiano.net

Game Fairness

All RNG-powered games at Grattiano Casino are certified by independent testing laboratories. Certification confirms that outcomes are random and that return-to-player percentages match published figures. Live casino games are conducted in real time under video surveillance with all outcomes determined by genuine physical processes.

Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination, forfeiture of funds and reporting to relevant authorities:

• Collusion between players in any multiplayer game format
• Use of software bots, automated betting systems or exploits to gain unfair advantage
• Fraudulent chargebacks or disputes with payment providers
• Money laundering or any attempt to use the platform for illegal financial activity
• Abuse of the bonus system including coordinated multi-accounting

Privacy and Data

Grattiano Casino processes personal data in accordance with applicable data protection legislation. Player data is used solely for account management, verification, fraud prevention and regulatory compliance purposes. Data is not sold to third parties. Players may request a copy of their data or request deletion by contacting support@grattiano.net.

Governing Law and Disputes

These Terms and Conditions are governed by the laws of the jurisdiction under which Grattiano Casino holds its gaming licence. Any disputes should be raised with customer support in the first instance. If unresolved, players may escalate to the relevant regulatory body as indicated in the licensing information displayed on the platform.

Amendments

Grattiano Casino reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to players via email or on-platform notification. Continued use of the platform following notification of changes constitutes acceptance of the revised terms.